Frequently asked questions
Discounts
1 · What discounts do you have? Points system
At duendeo, being a regular customer, or making big orders, is rewarded. Because for each paper book you order, you'll receive another point in your profile. And it'll be stored there so you can use it whenever you want.
You'll be able to use you in the order which earns these points, or another time in future orders.
- In exchange for 4 points, you can claim "free delivery".
- In exchange for 10 points, you'll receive one of the paperback copies that you ordered for free. That means that if your order groups ten books together, one paperback goes free, if you'd like. And if you have 20 points, 2. Or you can pay for them all, and use this discount on copies of another story.
- In exchange for 18 points, a free hardcover copy. In any of the two sizes.
Let's do it! Collecting point and receiving discounts!
2 · Can I share my points?
Points are personal and non-transferable, they cannot be shared. They're a prize for your loyalty and orders, so that you can use them when you want to. But nothing's stopping you making an order for someone else, and taking advantage of your account's discount, if you want.